Shipping policy
SHIPPING POLICY
Lux Premium Hair ships worldwide.
Processing Time:
Orders are processed within 1–5 business days after payment confirmation.
Shipping Time:
Delivery times vary depending on destination and courier services. Estimated delivery is typically 5–15 business days after dispatch.
Tracking:
Customers will receive tracking information once their order has been shipped.
Delays:
Lux Premium Hair is not responsible for delays caused by customs clearance, courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Incorrect Address:
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping charges.
Lost or Stolen Packages:
Once an order has been marked as delivered by the courier, Lux Premium Hair is not responsible for lost, stolen, or misplaced packages.